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Insulation contractorsIndustry solution

Conversion tracking for insulation contractors, measured in completed jobs

A large share of insulation work runs through a utility rebate or efficiency program, and that changes the funnel in a way nothing else in the trades does. The program decides whether the homeowner qualifies, what measures are eligible and how much they will contribute — and it does that after an assessment, on its own timetable. So the conversion is gated by a third party, the value is not known at quote, and the paperwork can put months between the sale and the money.

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Getting and tracking leads for insulation contractors

Where an insulation contractor's jobs come from, and what the rebate does to the count

Insulation jobs come from Search ads, the Business Profile, utility rebate programs, pay-per-call networks and, in California and Florida only, Local Services Ads. Count an enquiry when it books an attic or whole-home assessment at an address you serve, and record on the job whether it runs through a rebate program, because that decides when, and whether, it pays.

Owners put it like this: 'We run a lot of assessments, plenty of those homeowners don't qualify for the rebate, and Google thinks every one was a win.' Searches for spray foam, attic insulation and blown-in insulation mix homeowners ready to pay with people pricing a DIY foam kit or checking what the utility will cover. The assessment request is easy for Google to count. Whether the home qualified, which measures the program approved and when it paid are recorded weeks later in Jobber, Housecall Pro or ServiceTitan, if at all, and none of it reaches the ad account.

The ten-minute check: take last quarter's assessments and mark each one rebate-qualified, self-pay or not qualified, then mark which became completed jobs. Put that next to Google Ads conversions for the quarter. If the ad account counts assessments while a large share never qualified, bidding is buying attic crawls and blower-door tests nobody pays for. Also check whether calls bought from a network such as Service Direct ring the same line as your ad calls and get counted as ad conversions.

Fixed looks like this: completed jobs sent back to Google Ads with the invoiced value, rebate and self-pay work reported separately, and assessments that failed qualification recorded with that reason instead of as wins. Old-insulation removal and attic cleanup carry their own value next to new installs. The free audit starts with that quarter of assessments.

Where the leads come from

Google Search adsSpray foam, attic, crawl space and blown-in insulation searchesClick ID on assessment requests; completed jobs imported with value.
Local Services AdsHome insulation category, California and Florida onlyNot available elsewhere; where it runs, match leads to jobs by phone and time.
Business ProfileReviews and photos from attics and crawl spacesProfile calls tracked apart from ad and rebate-program calls.
Utility rebate programsHomeowners sent by a program's participating-contractor listOwn source on the job; these customers searched the program, not your ad.
Pay-per-call networks (Service Direct)Calls bought per lead from network sitesBilling rules differ from your call tracking; keep these calls out of Google uploads.
MetaEnergy-bill and comfort angles ahead of peak heating and cooling monthsMeasured on booked assessments that qualified, not on form fills.

Which calls count

Count it when
Count the call when a homeowner asks for an insulation assessment or quote at an address you serve. Calls asking only whether a rebate exists, or where to buy foam kits, are not leads until an assessment is booked.
Minimum duration
A starting threshold of around a minute and a half; a real enquiry covers the house, the attic or crawl space, the utility and a time.
After hours
Demand rises with energy bills and extreme weather, but the calls come in daytime. Run call ads in office hours and let assessment forms collect the evenings.

Where each lead should land

Search ad form or call
Job in Jobber, Housecall Pro or ServiceTitan with the click ID or tracked call, plus a rebate or self-pay flag.
Rebate program referral
Job with the program as source, so program demand is never credited to ads.
Pay-per-call network lead
Job with the network as source and the caller's number, reconciled against the network's own call list.
Local Services Ads call (California and Florida)
Job with lead source Google LSA and the caller's number.

Insulation contractors · what breaks

What insulation contractors usually run into

  1. 01

    Rebate eligibility gating the job

    A third party decides whether the work goes ahead.

  2. 02

    Program paperwork delaying revenue

    Approval and payment on the utility's timetable, not yours.

  3. 03

    Assessment costs before qualification

    Blower-door tests and audits spent on homeowners who do not qualify.

Insulation contractors · the fix

What changes — Insulation contractors

  • Completed jobs as the conversion

    At the invoiced amount, after the work is done.

  • Rebate-eligible and self-pay work separated

    Different cycles, different values, different close rates.

  • Qualification rate reported by campaign

    Because it is the real filter on this funnel.

Insulation contractors · architecture

The conversion map for insulation contractors

Five events with an external qualification gate in the middle.

  1. 1

    Enquiry

    Frequently prompted by a utility program or a high bill.

  2. 2

    Energy assessment

    A real cost, sometimes subsidized, sometimes not.

  3. 3

    Rebate qualification

    The gate. Decided by the program, not by you.

  4. 4

    Job scheduled and completed

    After approval, on the program's timetable.

  5. 5

    Invoiced and rebate settled

    The money event, with the customer's share and the program's share.

Insulation contractors · diagnose

Where insulation contractors tracking usually breaks

  1. 01

    Qualification controlled by a third party

    The program's rules decide the outcome, and they change between program years.

  2. 02

    Assessments spent on non-qualifiers

    A campaign producing many unqualified homeowners is expensive whatever its lead cost.

  3. 03

    Program timetables outrunning the attribution window

    Approval and scheduling can put months between click and revenue.

  4. 04

    Rebate share confused with revenue

    You are paid by two parties; report what you receive in total, not just the homeowner's cheque.

Insulation contractors · prove

How the work is proven — Insulation contractors

Source of truth

The job system — completed and invoiced jobs by date, tagged rebate-program or self-pay

  • Completed jobs reconciled per record against what each platform reports.
  • Rebate and self-pay work reported apart.
  • Non-qualifying assessments counted as a cost.
  • Identifier stored on the customer record so it survives the approval gap.

Insulation contractors · free audit

What we check in the free audit

  • Qualification controlled by a third party
  • Assessments spent on non-qualifiers
  • Program timetables outrunning the attribution window
  • Rebate share confused with revenue

Checked against

The job system — completed and invoiced jobs by date, tagged rebate-program or self-pay

Get my free conversion tracking audit

Free30 minutesNo obligation

Insulation contractors · when not to buy

What lands in your monthly report — Insulation contractors

  • Completed jobs and invoiced value by campaign, split rebate and self-pay.
  • Assessment-to-qualification rate by campaign.
  • Cost per completed job next to cost per assessment.
  • Time from enquiry to invoice, so the pipeline lag is visible.

Insulation contractors · what we deliver

The flow we build — Insulation contractors

  • Click identifier captured and persisted

    Through an assessment and approval cycle measured in weeks.

  • Carried into the job system

    Onto the customer record.

  • Completed job fires the conversion

    At the invoiced value, tagged rebate or self-pay.

  • Non-qualifying assessments counted as cost

    They consumed a technician and produced nothing.

Written guarantee

95%+ tracking accuracy

Measured against The job system — completed and invoiced jobs by date, tagged rebate-program or self-pay. Miss it and we keep working at no cost.

Get my free conversion tracking audit

From $400 · See packages

FAQ

Insulation contractors questions, answered

Include the total you are paid, whoever pays it. Reporting only the homeowner's contribution understates the job by whatever the program covers, which on some measures is most of it.

Free · 30 min

Measure jobs completed, not assessments booked

Free30 minutesNo obligation