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Chimney sweepsIndustry solution

Conversion tracking for chimney sweeps, measured in completed jobs

A chimney sweep earns most of a year's revenue between September and December, which makes every annual average on every dashboard misleading. A sweep and an inspection are cheap and routine; the reline, the cap replacement and the masonry repair found during that inspection are where the money is, and they are booked as separate jobs days later. The honest build measures completed work from the job system and reports the season on its own terms.

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Getting and tracking leads for chimney sweeps

Where a chimney sweep's bookings come from, and how the inspection turns into the repair

A chimney company's leads come from Search ads, the Business Profile, Nextdoor, real estate referrals and online booking, and they bunch up before the first cold weekend; Local Services Ads has no chimney category. Count a booking when a homeowner schedules a sweep or inspection at an address you serve, and keep its source on the customer so the reline or masonry repair found later traces back.

'We're booked out for weeks every fall and the ads keep running, then spring comes and the phone barely rings.' Demand arrives as one rush: homeowners who want a sweep before the first fire, buyers whose home inspector flagged the flue, and people who smelled smoke the first cold night. The online booking form fills the calendar in days, and the money comes later, when the inspection finds a cracked liner, a failing crown or a missing cap and the office books a separate repair job.

Two things go wrong. During the rush the account keeps paying for bookings the calendar cannot take, and in the quiet months the ads go dark, so the waterproofing and masonry work that could fill them is never asked for. And because the repair is booked as a new job, the ad that produced the inspection gets credit for a sweep fee while the reline shows up as 'existing customer'. Check it: list last season's repair jobs in Housecall Pro, Jobber or whatever you book in, and look up how each of those customers first reached you. If most of them trace to a first visit with no source, the channel that finds your repair work is invisible.

Fixed means the source lives on the customer rather than the job, so repairs inherit it; sweeps, inspections and repairs are reported as separate lines; spend follows open calendar slots instead of the season; and pre-sale inspection requests from agents are tracked apart from homeowner bookings. The free audit traces last season's repair revenue back to the channel that found it.

Where the leads come from

Google Search adsSweep, inspection and chimney repair searches before and during the fall rushClick ID on the booking, carried to the customer record, so later repairs can be imported with their value.
Local Services AdsNot available: chimney services are not on Google's US category listSearch and the map pack carry this trade's Google demand; recheck the list before planning around it.
Business ProfileMap-pack calls from homeowners who want photos of real crews on real roofsUTM-tag the booking link, or profile bookings land in the job system with no source.
NextdoorNeighbors asking who swept their chimney before the first fireTrack as its own source; a good week on one street often shows up here first.
Real estate agents and home inspectorsPre-sale inspection requests with a closing date attachedRecord the agent or inspector as the source; these jobs run on the sale's deadline and pricing.
MetaOff-season offers for caps, crowns, waterproofing and masonryJudge on booked repair jobs in the quiet months, not on lead form volume.

Which calls count

Count it when
Count the call or booking when a homeowner, or a buyer's agent, schedules a sweep or inspection at an address inside your area.
Minimum duration
Older homeowners often call rather than book online and describe the fireplace at length, so start around a minute and a half and check recordings; the scheduled appointment is the real test.
After hours
Sweeps and inspections are planned work. Let the online form take night requests and confirm them in the morning, and keep call ads to office hours rather than paying for rings nobody answers in peak season.

Where each lead should land

Online booking form
Customer record with the click ID captured on your page, so the sweep and every later repair carry the same source.
Search ad or Business Profile call
Customer record with the tracked call ID, or Google Business Profile as source from the profile's own number.
Repair found during an inspection
New job on the same customer that inherits the original source instead of 'existing customer'.
Agent or inspector referral
Customer record with the referrer named, reported apart from paid channels.

Chimney sweeps · what breaks

What chimney sweeps usually run into

  1. 01

    Annual averages hiding a four-month season

    Cost per job in July and cost per job in October describe different businesses.

  2. 02

    Inspections and repairs valued the same

    A £90 sweep and a £3,000 reline are both one job in most reporting.

  3. 03

    Phone bookings outside the measured funnel

    Older homeowners call. A website-only measurement misses the larger half.

Chimney sweeps · the fix

What changes — Chimney sweeps

  • Completed jobs as the conversion

    At the invoiced amount, from the job system.

  • Follow-on repair work joined to the original visit

    So the inspection that found it gets the credit.

  • Season reported separately from the rest of the year

    Because they are not comparable.

Chimney sweeps · architecture

The conversion map for chimney sweeps

Five events across a business where the second visit is usually worth more than the first.

  1. 1

    Enquiry, web or phone

    Only the web half carries an identifier.

  2. 2

    Appointment booked

    Frequently weeks out in season. Not yet money.

  3. 3

    Sweep or inspection completed

    Low value, and the gateway to everything else.

  4. 4

    Repair quoted

    Where the real revenue is identified.

  5. 5

    Repair completed and invoiced

    The event worth optimizing toward.

Chimney sweeps · diagnose

Where chimney sweeps tracking usually breaks

  1. 01

    Extreme seasonality

    Four months carry the year. Bidding strategies trained on summer data are wrong by October.

  2. 02

    Two very different job values

    Routine sweeps and structural repairs need separate conversion values or the average is meaningless.

  3. 03

    Repair work booked as a new customer

    If the job system starts a fresh record, the inspection that found the work loses its credit.

  4. 04

    Capacity ceiling in peak season

    A fully booked October means further advertising lengthens a queue rather than adding revenue.

Chimney sweeps · prove

How the work is proven — Chimney sweeps

Source of truth

The job system — completed and invoiced jobs by date, split by job type

  • Completed jobs reconciled per record against what each platform reports.
  • Repair work joined to the visit that found it.
  • Phone bookings counted separately with call tracking.
  • Seasonal and off-season windows reported apart.

Chimney sweeps · free audit

What we check in the free audit

  • Extreme seasonality
  • Two very different job values
  • Repair work booked as a new customer
  • Capacity ceiling in peak season

Checked against

The job system — completed and invoiced jobs by date, split by job type

Get my free conversion tracking audit

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Chimney sweeps · when not to buy

What lands in your monthly report — Chimney sweeps

  • Completed jobs and invoiced value by campaign, split into routine and repair.
  • Cost per job next to cost per enquiry.
  • Inspection-to-repair rate by campaign.
  • Season and off-season shown as separate periods, never averaged.

Chimney sweeps · what we deliver

The flow we build — Chimney sweeps

  • Click identifier captured and persisted

    Through a booking that may be scheduled six weeks out in peak season.

  • Carried into the job system

    Onto the customer record, not the individual job.

  • Completed job fires the conversion

    At the invoiced value, after the work is done.

  • Follow-on work attributed to the first visit

    The reline found in October belongs to whatever produced the inspection.

Written guarantee

95%+ tracking accuracy

Measured against The job system — completed and invoiced jobs by date, split by job type. Miss it and we keep working at no cost.

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FAQ

Chimney sweeps questions, answered

Usually yes, at lower spend, because booking capacity in autumn is finite and pre-booking the season is worth something. What you should not do is judge summer campaigns against autumn benchmarks — they are not competing for the same job.

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Find out what your season is actually worth

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