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PlaybookGeneral contractors· 15 steps · free to use

Google Ads for general contractors: the build order

Written for a residential general contractor or remodeling company owner, or the sales lead who runs site walks and proposals. Service area, which calls count, keyword buckets, the negative list to load on day zero, ad groups, ad copy inside Google's character limits, how Local Services Ads changes the auction, and the weekly hour that keeps it honest, in the order you would build it.

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The short answer

To run Google Ads for general contractors, optimize toward a signed construction contract, or an accepted proposal, with its contract value — recorded in your construction CRM and project system (Buildertrend, JobTread, Houzz Pro) — rather than toward form fills or booked appointments. Few buyers, very large contracts and a decision that takes months. The costliest mistake is counting the website contact form as the conversion. Everything below is the build order, in the sequence you would actually work through it.

Written by Ariful Islam — eight years building Google Ads accounts and the conversion tracking underneath them.

Specific to General contractors

Google Ads for general contractors: buy projects you can build, not forms anyone can fill

For a residential general contractor, run Search split by project type (additions, whole-home renovation, kitchens and baths, ADUs), target the ZIP codes where you have already signed work, and filter out subcontractors, suppliers and job seekers with negatives. Bid on site walks held at first, then on accepted proposals and signed contracts imported from Buildertrend, JobTread or Houzz Pro with contract value.

Your buyers take months to decide and talk to several builders. A homeowner who searches 'home addition contractor' has usually already read about costs, looked at portfolios on Houzz and asked a neighbor who they used. You are competing with design-build firms with large budgets, remodeling franchises, lead sellers who pass the same homeowner to several contractors, and Local Services Ads at the top of the page. What wins is a page that shows finished projects like the one they are planning, a form that asks the right questions, and a fast, competent first conversation.

Build campaigns around project types, because they differ in value, sales cycle and the questions a buyer asks. Additions and whole-home renovations need permit and design copy and a wider look at the jurisdiction. Kitchens and baths are the steady volume. ADUs and basement finishing have their own searchers in markets that allow or favor them. Keep handyman-sized work out entirely unless you staff for it, and keep commercial work out of homeowner campaigns.

General contractor accounts go wrong at the form. The contact form collects everyone who wants something from a builder, and most of them are not clients. Ask for scope, address and timing on the form, carry the click ID onto the CRM lead, and send site walks, accepted proposals and contract values back so the account learns which searches turn into signed work.

Search terms to start from

  • general contractor near me
  • home addition contractor
  • kitchen remodel contractor
  • whole house renovation contractor
  • design build remodeling
  • ADU builder
  • basement finishing contractor
  • second story addition
  • bathroom remodel contractor
  • residential general contractor [city]

Negative keywords

  • general contractor license
  • contractor jobs
  • construction jobs
  • subcontractor work
  • contractor insurance
  • kitchen cabinets for sale
  • home depot remodel
  • dumpster rental
  • construction loan

Symptom and fix

Five problems we get called in to fix

  1. 01

    Google Ads says we got dozens of leads last month. Buildertrend shows two site walks from Google and no signed contracts.

    What is actually happening

    The contact form is the conversion, so subcontractor introductions, supplier pitches, job applicants and handyman requests all count, and bidding learns to buy more of them.

    What fixes it

    A project form that asks for scope and address, site walks held as the bidding signal, and accepted proposals imported from the CRM with contract value.

  2. 02

    Kitchen leads, addition leads and small repair requests all cost the same in the report, and the small jobs keep winning the budget.

    What is actually happening

    One campaign and one flat conversion value, so a bathroom refresh and a second-story addition teach bidding the same lesson.

    What fixes it

    Campaigns split by project type, negatives for the work you refer out, and contract values sent back so the account can see what an addition is worth.

  3. 03

    We sign a contract four months after the first call and nobody can say which ad started it.

    What is actually happening

    The click ID never made it onto the CRM lead, or the signed contract lands after Google's import window has closed.

    What fixes it

    Click IDs and the caller's number stored on the lead from the first contact, an earlier stage such as a paid design agreement imported inside the window, and the contract imported when it fits.

  4. 04

    Our best months of leads came from Houzz and referrals, and the Google report claims them too.

    What is actually happening

    Homeowners who found you elsewhere search your company name, click a brand ad and get counted as new Google business.

    What fixes it

    Lead source recorded in the CRM at the first conversation, brand campaigns reported on their own, and only click-matched contracts sent back to Google.

  5. 05

    Leads arrive from towns our project managers will not drive to every day for three months.

    What is actually happening

    A radius from the office, location options set to presence or interest, and no exclusions for jurisdictions you do not build in.

    What fixes it

    Targets drawn from where contracts have been signed, presence-only location options, and exclusions for towns outside your permit experience.

Read this before step one

Google Ads does not fail on its own. It fails on top of three things that were already broken.

  1. 01

    Conversion tracking that reports the truth

    If Google is counting form fills rather than a signed construction contract, or an accepted proposal, with its contract value, every bid it makes is aimed at the wrong outcome. First-party, server-side, joined back to your own system — not a browser tag that a consent banner or a cookie policy can silence.

  2. 02

    A landing page that answers the search

    One page for every ad group means the page answers a general question when the search asked a specific one. Google scores that as poor landing page experience and charges you more per click for it.

  3. 03

    The right campaign for the goal

    Performance Max on a broken signal spends faster and explains less. Search first, on a conversion you trust, then expand — in that order, because the order is not a preference.

Get all three right and the playbook below compounds. Get the first one wrong and everything below is executed perfectly in the wrong direction — which is the single most expensive thing that happens in this channel.

Not sure which of the three is wrong on your account? Send it over and we will tell you what it is actually reporting.

Free Google Ads + call tracking audit

What the free audit covers for general contractors

  • The conversion bidding learns from: a signed construction contract, or an accepted proposal, with its contract value
  • Whether your construction CRM and project system (Buildertrend, JobTread, Houzz Pro) reports back to Google Ads
  • The costliest mistake: Counting the website contact form as the conversion
  • Search terms against 9 starter negatives
  • Call tracking: which calls count, and which are counted twice
  • Your account against the 15-step build order below

How it works

  1. 1Pick a 30-min slot
  2. 2Live session with Ariful
  3. 3Written audit in 24 hours
Get my free Google Ads + call tracking audit

Free30 minutesNo obligation

Decide what counts as a conversion before you spend anything

half a dayonceneeds admin access to the system that records the money

For general contractors the conversion that matters is a signed construction contract, or an accepted proposal, with its contract value, and it lives in your construction CRM and project system (Buildertrend, JobTread, Houzz Pro) — not in the ad platform. Google can only optimize toward what you send it, so whatever you pick here decides what the algorithm spends the next ninety days chasing. Pick the wrong one and every later step in this playbook is executed perfectly in the wrong direction.

This is the step we get called about most. If you do not have a developer for it, that is the normal situation rather than the exception — it is most of what we do, and it is worth fixing before the spend rather than after.

Where this stalls

Everyone agrees the real conversion matters and then optimises to form fills anyway, because form fills are the number that is already there. The wrong choice here is invisible for ninety days and then expensive.

Google will spend ninety days chasing whatever you tell it to count. That decision is made here, in five minutes, before any money moves.
WHAT THE BIDDING ALGORITHM LEARNS FROMSearchthe query is typedClickyou are charged hereForm or callwhat Google counts todayconstruction CRMand project systemwhere money is decidedthe outcome, sent back as the conversionWithout the dashed returnGoogle optimizes toward step three and buys more form fills, cheaper —including every one that never becomes a signed construction contract, or…It reports that as an improvement, because by its own measure it is one.
The full path runs through your construction CRM and project system (Buildertrend, JobTread, Houzz Pro). Google sees only as far as step three unless you build the return, and it cannot want what it cannot see.
  1. 01Write down the single event that means money: a signed construction contract, or an accepted proposal, with its contract value.
  2. 02Find where that event is recorded today. For most of this industry that is your construction CRM and project system (Buildertrend, JobTread, Houzz Pro).
  3. 03Check whether that system can be joined back to a click — a GCLID field, an email, or a phone number captured at the form.
  4. 04If it cannot, fix that before you launch. An account optimizing toward form fills is optimizing toward the wrong thing the moment the form is easy to fill.
  5. 05Set the conversion action to the real one, and mark every softer action as secondary so it reports but does not bid.

Turn off the three defaults before you turn the campaign on

30 minutesonce

Google enables these on every new Search campaign, and none of them are keyword decisions — they are switches on the settings screen that decide where the money goes before a single keyword applies. Everything else in this playbook operates on whatever is left after they have taken their cut, so a reader who skips this step spends the rest of it optimizing a remainder.

For General contractors · Target the ZIP codes where you have signed contracts, with presence-only location options, and give additions and whole-home work their own campaign so their slower, larger sales are not judged next to bathroom volume.

Where this stalls

Half an hour of switches that decides where a year of budget goes — and it is the screen everyone skips because it looks like boilerplate.

Three switches decide where the budget goes before a single keyword is involved. All three are on.
YOUR DAILY BUDGET, BEFORE ANY KEYWORD APPLIESThe searches you meant to buySearch partnersOn by default. Your ads run on sites that are not Google.Display expansionOn by default. A Search campaign starts buying banners.Presence or interestThe location default. People merely interested in your area.Turn all three off before launch. Add them back later, separately,when you can see what each one contributed on its own.
All three are enabled by default on a new Search campaign, and none of them are keyword decisions — they are switches on the settings screen. The proportions here are illustrative; the defaults are not.
SettingWhat Google defaults it toSet it to
Networks — search partnersIncluded. Your ads run on sites that are not Google.Off at launch. Add it back later, as its own campaign, when you can see what it contributed on its own.
Networks — display expansionIncluded. A Search campaign quietly starts buying banner placements.Off. Display is a different intent and a different campaign; mixing them makes both unreadable.
Locations — targetingPresence or interest — people merely interested in your area count.Presence only. Under Location options, choose people in or regularly in your targeted locations.
AudiencesObservation, which measures without restricting.Leave on observation deliberately, not by accident. If you meant to narrow, you have to switch the mode.
BiddingMaximize clicks, or a target set before any data exists.Maximize conversions on the real conversion action. A target set on day one is a guess the algorithm will honor.

Draw the service area around the jobs that pay, not a circle on a map

1–2 hoursonce, then each season

A remodel is not a one-day visit. A project manager or superintendent drives to the house over and over for the length of the build, and every inspection, delivery and punch-list visit runs the same road. Distance therefore costs a general contractor more per project than it costs a roofer or a solar crew, even though the contract is bigger. Draw the area around where your supervisors can reach a job site easily, and around building departments whose permitting you already know.

Where this stalls

The radius gets drawn from the office instead of from where the profitable jobs are, and nobody revisits it once the search terms report starts showing towns the crew refuses to drive to.

  1. 01Export last year's signed contracts from the CRM with job-site addresses and map them by ZIP code before choosing targets
  2. 02Exclude towns where you have turned down projects because of drive time or an unfamiliar permit office
  3. 03Set location options to presence only, so people researching homes in your area from another state do not count as local
Targeting mode
ZIP codes or towns, chosen from where past signed contracts cluster. Remodel demand concentrates in neighborhoods of older homes worth investing in, which a radius from the office ignores.
Additions and whole-home renovations
Only the jurisdictions whose permit process and inspectors you know. Learning a new building department on a live project costs weeks.
Kitchens and baths
The core area your project managers already cover, so a shorter project still gets daily supervision.

Decide which calls count before Google counts all of them

2–3 hoursonce, then a monthly listenneeds access to the call tracking account and the job system

General contractors get fewer calls than service trades and more of them are not homeowners. Superintendents, subcontractors, suppliers, inspectors and current clients all dial the number on the website, and none of them is a new project. A call conversion that counts all of them tells Smart Bidding your best keyword is whatever a drywall sub searched to find you. Count the calls that open a project conversation, and let the signed contract do the real teaching.

Where this stalls

Every call gets counted because that is the default, and by the time anyone listens to the recordings the bidding has spent a quarter learning from wrong numbers and supplier calls.

  1. 01Subcontractors and trade crews asking to get on your bid list
  2. 02Supplier, cabinet showroom and material rep calls to the ad number
  3. 03Job applicants calling about carpenter, laborer and project manager openings
  4. 04Current clients and their designers calling about a project already underway
  5. 05Small-repair callers who want a handyman, at the same cost as an addition buyer
Count a call when
The caller owns, or is buying, a home inside your service area and wants to talk about a remodel, an addition or a renovation you build, or the call ends with a site walk on the calendar.
Minimum duration
Start at 120 seconds. A real project call covers the house, the scope, the rough timing and often the budget, and it rarely fits in less. A sub asking whether you are taking bids, or a homeowner asking if you do small repairs, is usually shorter. Check it against recordings and move it if your site-walk calls say otherwise.
After hours
Remodel buyers plan in the evenings and on weekends, mostly by form. There is no emergency to answer at night, so turn call ads off outside office hours rather than paying for calls that reach voicemail, and keep form-led campaigns running with a callback first thing next morning.
Double counting
A homeowner who fills in the project form and then calls the office is one lead, not two. Use one call source in Google Ads, merge the duplicate contacts in the CRM, and import the signed contract once, against the first ad click on that record.

Build the keyword list in four buckets, not one

4–6 hoursonce, then revisited

One flat keyword list is why most accounts in this vertical cannot tell which half of the budget works. Sorting terms by the intent behind them means you can bid, write and judge each group on its own terms — a problem-aware search and a competitor search convert at rates that have nothing to do with each other, and averaging them hides both.

Where this stalls

The list is easy to build and hard to bucket. Sorted by volume instead of by intent, it produces an account you cannot read six weeks later.

BucketTerms to build on
Contractor and remodeler searchesHomeowners who have decided to hire a builder and are choosing one. Highest intent, and the most contested by design-build firms and lead sellers.
  • general contractor near me
  • residential general contractor
  • remodeling contractor near me
  • design build remodeling company
  • home renovation company
  • licensed general contractor [city]
Additions, ADUs and whole-home workThe biggest contracts and the longest decisions. Buyers want permit knowledge, design help and proof you have built this before.
  • home addition contractor
  • second story addition
  • room addition builder
  • ADU builder
  • garage conversion contractor
  • whole house renovation contractor
  • gut renovation contractor
Kitchens, baths and basementsSteady volume through the year with clearer scopes. Kitchens peak with homeowners who want the work done before the holidays.
  • kitchen remodel contractor
  • bathroom remodel contractor
  • basement finishing contractor
  • kitchen and bath remodeling
  • open concept kitchen remodel
  • primary bathroom renovation
Planning and problem searchesEarlier in the decision: homeowners outgrowing a house, or weighing a renovation against moving. Cheaper clicks that need a page to read and a slower follow-up.
  • remodel or move
  • how to add a bedroom to a house
  • renovating an older home
  • home addition cost
  • do I need a permit for an addition
  • remove load bearing wall contractor

Match types, and why exact has not meant exact since 2021

1 houronce

Exact match includes close variants — misspellings, plurals, reordered words, dropped function words. Phrase match now behaves roughly like the old broad-match-modified. Broad match reaches as far as Google judges useful, which with a good conversion signal is genuinely valuable and without one is an open tap. Start narrow, prove the signal, then widen — in that order, because widening is reversible and a mistrained bidding algorithm is not.

For General contractors · Broad match on 'contractor' drifts into contractor jobs, licensing exams, insurance and bid lists. Keep addition and renovation terms on exact and phrase until accepted proposals are importing.

Where this stalls

Broad match added early, before the conversion signal is trustworthy, teaches the algorithm the wrong lesson faster than any other single decision in the account.

WHAT EACH MATCH TYPE LETS INBroadgeneral contractor near mePhrase"general contractor near me"Exact[general contractor near me]That search, plus plurals, misspellings,reordered words and dropped function words.Not literal. It has not been since 2021.Phrase addswordings you neverwrote, same meaning.Broad addswhatever Google judgesrelated. No ceiling.ALSO IN THE OUTER BANDcontractor jobsconstruction jobsSame cost per click as thesearches you meant to buy.Launch on the inner two. Widen only once the conversion signal is one you trust.
Each match type contains the one inside it and adds a band you did not choose. Exact has included close variants since 2021, so even the innermost box is not literal — and everything in the outer band is bought at the same cost per click as the searches you meant.
  1. 01Launch on exact and phrase only. You are buying data you can read, not volume.
  2. 02Give broad match its own campaign when you add it, so its spend and its search terms are separable from everything else.
  3. 03Keep 5 to 10 tightly themed keywords per ad group. When you want an eleventh, that is usually a signal to build another ad group instead.
  4. 04Do not add the same keyword in three match types in one ad group. Google picks by relevance, not by your match type ladder, and you are only making the report harder to read.

Load the negatives before the first click, not after the first invoice

2 hoursthen 20 minutes weekly, forever

Every vertical has a set of searches that look commercial and are not. In general contractors those are job seekers, students, people looking for free help, and DIY researchers. Broad and phrase match will find all of them for you. Add this list at the account level on day zero — the first week of an unfiltered account is the most expensive week it will ever have.

Where this stalls

The starting list is the easy part. The list that matters is the one you build from your own search terms report every week, and that is the habit almost nobody keeps past month two.

Account-level negatives — paste into Shared library
  • contractor jobs
  • construction jobs
  • carpenter jobs
  • project manager jobs
  • general contractor salary
  • general contractor license
  • contractor exam
  • contractor insurance
  • contractor bond
  • subcontractor
  • bid list
  • construction software
  • kitchen cabinets for sale
  • countertops for sale
  • home depot
  • lowes
  • ikea kitchen
  • lumber prices
  • dumpster rental
  • handyman
  • construction loan
  • commercial construction

One ad group per intent, and no more than you can write ads for

3–4 hoursonceneeds a landing page per intent

Ad groups exist so the ad can match the search. The moment a group holds two intents, the ad has to be vague enough to cover both, and vague ads lose the auction on relevance before budget ever enters the picture. Build these groups, each with its own ads and its own landing page.

Where this stalls

The structure is quick to draw and slow to serve: every ad group you create needs its own ads and its own page, so the build you sketched in an afternoon turns into a fortnight of copywriting.

WHAT TO BUILDSearch campaignbudget · location · schedule live hereHome additions5–10 keywords, one intentits own responsive adits own landing pageWhole-home renovati…5–10 keywords, one intentits own responsive adits own landing pageKitchen remodeling5–10 keywords, one intentits own responsive adits own landing pageWHAT MOST ACCOUNTS HAVEOne ad group — Home additions · Whole-home re… · Kitchen remod…One ad covering all of them. One page answering none of them.
Each ad group carries its own ad and its own landing page, so both can answer one search. Collapse them and the single ad has to speak to every intent at once — which is the same as speaking to none of them.
  1. AG01

    Home additions

    The highest-value project type: permit and design copy, a portfolio of finished additions, and a form that asks about the lot and the goal.

    • home addition contractor
    • second story addition
    • room addition builder
    • home addition cost
    • bump out addition contractor
  2. AG02

    Whole-home renovation

    Buyers of older homes who want one contractor to coordinate every trade; copy about scheduling, permits and living through the work.

    • whole house renovation contractor
    • gut renovation contractor
    • home renovation company
    • renovating an older home
    • full home remodel
  3. AG03

    Kitchen remodeling

    The steady earner; layout and design-build copy, project photos, and a site visit offer rather than a price.

    • kitchen remodel contractor
    • kitchen renovation company
    • open concept kitchen remodel
    • kitchen and bath remodeling
    • remove load bearing wall contractor
  4. AG04

    Bathroom and basement

    Shorter projects with clear scopes; keep them apart from kitchens so their volume does not set the bids for larger work.

    • bathroom remodel contractor
    • primary bathroom renovation
    • basement finishing contractor
    • basement remodel company
    • accessible bathroom remodel
  5. AG05

    ADUs and conversions

    Only in markets where your local rules allow them; zoning and permit copy, and a page that answers what is buildable on their lot.

    • ADU builder
    • accessory dwelling unit contractor
    • garage conversion contractor
    • backyard cottage builder
    • in law suite addition

Responsive search ads that the landing page can actually back up

3–4 hoursonce, then rewritten

Google rewards assets that match the search and the page behind it. It penalizes — and increasingly disapproves — copy that promises something the page does not deliver. Every line below is written to be provable on arrival. Character counts are shown because assets over the limit are rejected at upload, which is where most copied-from-a-blog ad copy dies.

Where this stalls

Copy that is fine everywhere else is a policy problem here. In regulated verticals the claim has to be provable on the page it lands on, and a disapproval mid-flight stops the ad group dead.

Headlines · max 30 characters
  • Kitchen and Bath Remodels25/30
  • Home Additions and ADUs23/30
  • Whole-Home Renovations22/30
  • Design-Build Remodeling23/30
  • Book a Site Visit17/30
  • Itemized Written Proposals26/30
  • See Our Finished Projects25/30
  • One Contractor, Every Trade27/30
  • Licensed in [STATE]19/30
  • General Contractor in [City]28/30
Descriptions · max 90 characters
  • Planning a kitchen or bath remodel? Book a site visit and get an itemized proposal.83/90
  • Need more space? We handle design, permits and the build for additions and ADUs.80/90
  • Bought an older home? One general contractor to plan and run the whole renovation.82/90
  • See finished kitchens, baths and additions near [City], then book a consultation.81/90

What Local Services Ads takes from this auction, and when to run both

1 hourthen monthly

Local Services Ads show general contractors in their own block above the text ads and charge per lead, so they tend to take the homeowner who has made up their mind and wants a contractor on the phone now. Search ads reach everyone else: the homeowner comparing additions with moving, the buyer of an older house planning a renovation, the person who wants to see a portfolio before calling. The leak is your own name. Neighbors who saw your yard sign or your Houzz profile search your company and call through the LSA listing, and you pay a lead fee for a client who was already coming to you.

Where this stalls

LSA and Search are reported in two different places, so the same customer gets counted twice and both channels look better than the bank account does.

Decided homeowners
LSA often reaches these first. Judge the Search campaign on signed contracts LSA did not already produce, matched by phone number in the CRM.
High-value project types
Where Search is strongest: additions, whole-home renovations and ADUs with their own pages, project photos and a form that keeps the click ID.
Brand searches
A small brand Search campaign keeps referral and yard-sign traffic on your own site, where it costs a click instead of a lead fee.

Budget to the demand curve, and only bid on hours someone answers

1 hourthen before each season

Remodel demand runs ahead of the building season. Homeowners plan in winter, after the holidays, for projects they want started in spring and summer, and design and permitting take long enough that a January lead is a summer build. Interior kitchens and baths sell year-round, with a late-summer wave of homeowners who want a finished kitchen before the holidays. Additions and exterior work depend on the weather in your region.

Where this stalls

Budgets get raised the week demand arrives, which is the week the account has the least room to learn and the office has the least capacity to answer.

Ramp
Keep campaigns running through winter, when the planning happens, instead of cutting budget because the job sites are quiet. Raise budgets when your production schedule has open start dates a few months out, and lower them when the calendar is committed, because a lead you cannot start for half a year often signs with someone else.
Dayparting
Calls come in during the workday and forms in the evening. Bid call-first ads on office hours only, and let form-led campaigns run around the clock, with every evening form called back the next morning before the homeowner reaches the next contractor on their list.

Why the advertiser bidding the most is often third

1 hourto understand, then ongoing

Position is not bought, it is earned and then paid for. Google ranks you on your bid multiplied by how good it expects your ad and landing page to be, plus your assets — so a relevant advertiser at half the bid outranks a vague one, and then pays less per click at the same position. This is the mechanism underneath everything above: tight ad groups and honest ad copy are not tidiness, they are the discount.

For General contractors · Design-build firms, remodeling franchises and lead sellers bid on the same terms, and LSA sits above all of you. Win on relevance: a page with finished projects of the type searched, and a fast reply to every form.

Where this stalls

Quality is treated as a score to chase rather than a diagnostic to read, so people optimise the number instead of the mismatch it is pointing at.

Position is not bought. A relevant advertiser at half the bid outranks a vague one — and then pays less for the click.
AD RANK = BID × AD QUALITY27303636AD RANK$4.00bid9/10qualityAdvertiser ATop of page30AD RANK$6.00bid5/10qualityAdvertiser BSecond27AD RANK$9.00bid3/10qualityAdvertiser CThirdQuality wins the position and then discounts the click — you pay the rank below you ÷ your own quality.
Height is where the ad lands. Width is what the advertiser bid. C bids more than twice what A bids, and comes third — then pays more per click for the worse position, because price is set by rank divided by your own quality. The numbers are illustrative; the reversal is the point.
  1. 01Read Quality Score as a diagnostic, not a target. The 1 to 10 number is not what runs the auction; the three components underneath it tell you which of ad copy, keyword grouping or landing page is dragging.
  2. 02Ad relevance low? The ad group holds more than one intent. Split it.
  3. 03Landing page experience low? The page is not answering the search — usually because one page is serving every ad group.
  4. 04Expected CTR low? Your ad is not the one being clicked. Rewrite the headlines against the actual search terms, not against the keyword.

Bidding, and the point at which you are allowed to change it

2 hoursthen monthly

Start on Maximize Conversions with site walks held as the primary conversion, not form fills, because a site walk means a homeowner gave up an evening and showed you the house. Import accepted proposals and signed contracts with their value from Buildertrend, JobTread or Houzz Pro as soon as they can be sent, and move the remodel and addition campaigns to value-based bidding once enough contracts have imported. If you sell a paid design agreement before the build contract, import it as its own stage: it arrives sooner than the contract and predicts it far better than a site walk. Smart bidding is a data problem before it is a strategy problem: with thin or wrong conversion data it will confidently optimize toward noise, and it does that faster than a manual account can lose money.

For General contractors · Bid on site walks held, not form fills, until accepted proposals import from Buildertrend, JobTread or Houzz Pro with value. Then move addition and renovation campaigns to value-based bidding and judge them over a full sales cycle.

Where this stalls

A target set before the data exists is a guess the algorithm will honour to the letter.

What to judge, and when you are allowed to judge it

2 hoursmonthly review

Most accounts are killed or rescued on evidence that could not have meant anything yet. The bidding algorithm is fitting a model, and a model fitted on two weeks of data is fitted on noise. This is the shortest honest schedule: what to look at each stretch, and — more usefully — what to ignore.

For General contractors · Read every form submission by hand in the first month. If many are subs, vendors or job seekers, fix the form and the negatives before judging any keyword.

Where this stalls

Accounts get killed on week-three evidence that could not have meant anything yet — and the replacement starts its own learning phase from zero.

The first month buys data. The second corrects for it. The third is the first one worth judging.
  1. 01Weeks 1–2 — watch search terms and nothing else. Add negatives daily. Cost per conversion at this stage is not a number, it is a rumor.
  2. 02Weeks 3–4 — the first real read on which ad groups get impressions. Pause nothing on conversion volume yet; fix relevance where the ad and the query disagree.
  3. 03Weeks 5–8 — conversion data starts to mean something. If you are near thirty conversions in thirty days, a target becomes an option. If you are not, the answer is a narrower footprint, not a lower target.
  4. 04Weeks 9–12 — the first period worth judging on cost per outcome. Compare against your own system, not the Google column, and expect the two to disagree.
  5. 05Only now: consider broad match, Performance Max, or a second market. Each of them needs the signal you spent the quarter building.

The weekly hour that decides whether this works

1–2 hoursevery week, forever

An account left alone drifts toward the cheapest clicks it can find, because that is what the system is built to do when nobody corrects it. This is the shortest routine that keeps it honest. It takes about an hour and it is the difference between an account that compounds and one that plateaus at month three.

For General contractors · Compare site walks booked with site walks held and proposals sent, by campaign. A campaign that books walks that never become proposals is buying planners and bid collectors.

Where this stalls

This is the one that decides whether any of the above compounds, and it is the first thing to go the week you get busy. An account left alone drifts toward the cheapest clicks it can find, because that is what it is built to do when nobody corrects it.

  1. 01Search terms: contractor licensing, construction jobs, subcontractor and supplier searches, cabinet and countertop shopping, and handyman-sized jobs
  2. 02Site walks booked against site walks held, by campaign, with the reason any were cancelled
  3. 03Proposals sent and accepted by campaign and project type, from the CRM, with contract value
  4. 04Form submissions read by hand: how many were subs, vendors, job seekers or out-of-scope jobs

When Google Ads is the wrong answer here

Three situations where running this playbook will lose money. Read them before you fund the account, not after.

  • Your production schedule is committed for the next six months or more. Paid search buys homeowners who want to start soon, and they will sign with whoever can.
  • You mainly bid commercial or public work from invitations and plan rooms. Homeowner search demand is the wrong audience, and most of your contracts never touch the website.
  • You cannot follow a lead past the site walk in your CRM. Without accepted proposals coming back, the account will optimize toward whoever fills in forms, which is the mistake this page is about.

Questions this raises

Should a general contractor optimize Google Ads to leads or signed contracts?
Signed contracts, once enough of them import from your CRM. Until then, use site walks that actually happened rather than form fills, because a contractor's form attracts subs, vendors and small jobs that look exactly like leads to Google.
How do we stop paying for subcontractors and job seekers?
Load negatives for jobs, careers, licensing, bidding and supplier terms before launch, read the search terms report weekly, and keep a separate careers page that the ads never point to. Then stop counting calls and forms that are not project inquiries, so bidding is not rewarded for finding them.
How much should a general contractor spend on Google Ads?
Work backward from your own numbers: how many new projects your crews can start in a quarter, your site-walk-to-contract rate from the CRM, and the cost per signed contract you can afford at your average contract value. Fund enough clicks to produce that many site walks for two full sales cycles, and give additions and kitchens separate budgets so the cheaper project type cannot starve the bigger one.
How long before we know whether Google Ads works for our remodeling company?
Longer than most trades, because design and permitting sit between the first call and the signature. Read lead quality and site walks held in the first month, proposals in the second and third, and signed contracts by campaign after that, always from the CRM rather than the Google Ads conversion column.
Should general contractors use Performance Max?
Not while the conversion is a form fill. Performance Max will find the cheapest form submissions across YouTube, Display and Maps, and on a contractor's site those are mostly vendors and small jobs. Once accepted proposals import with contract value, it can be tested for additions and whole-home renovations and judged on the contracts it adds.

What this costs you, in hours

Every step above is doable. Together they are a project with a tail. Nobody tells you this part, so here it is before you start rather than in month three.

WHAT RUNNING THIS YOURSELF COSTSSetup, once25–32 hrsEvery week, forever3–4 hrsThat weekly hour, over a year156–208 hrsNone of that is the ad spend. That is only the time.Estimates from our own builds — your first pass will take longer than your fifth.
Added up from the steps above, at the pace someone who has done it before works. Your first pass will be slower. These are estimates from our own builds, not a benchmark — but the shape is not in question: the setup is a project and the upkeep never stops.

So what should you actually do with this?

Three honest options. The first one is genuinely fine for a lot of businesses, and we would rather you picked it knowingly than drifted into it.

Run it yourself

Good if you have the hours and someone technical

  • 25–32 hours to build, then 3–4 every week
  • You end up understanding your own account, which is worth real money later
  • The measurement step still needs a developer
  • Your mistakes are paid for at auction prices while you learn

Hire a general agency

Good if you want it off your desk this month

  • Fast to start, and most are competent at the campaign work
  • Usually optimizes toward whatever is easy to count — the form fill, the booked call
  • Reports come from the ad platform's own numbers
  • The measurement problem stays yours, because it lives in your systems

Work with us

Good if the reporting has stopped matching reality

  • We build the measurement first — first-party, server-side, joined back to your construction CRM and project system (Buildertrend, JobTread, Houzz Pro)
  • Then we run the account on a conversion we can both check
  • Reporting is against your numbers, not the Google column
  • Eight years of this, and the tracking and the media are the same team

We are not going to promise you a number. Anyone who quotes you a return before seeing what your account currently reports is guessing, and the guess is always flattering. What we will tell you, for free and before any of this becomes a conversation about money, is what your account is actually measuring today.

Or we run it for you

Eight years of Google Ads, on top of tracking that reports the truth.

Everything above is doable, and none of it is the hard part — the hard part is doing it every week for a year while running the business it is meant to fill. That is the 3–4 hours a week you just read about, on top of the 25–32 to build it.

Most agencies will run the campaign and take your word for what a conversion is. We build the measurement first — first-party, server-side, joined back to your construction CRM and project system (Buildertrend, JobTread, Houzz Pro) — and then manage the account on a signal we can both trust. It is the same reason the playbook above starts with the conversion rather than the keywords.

  • Account build or rebuild, structured the way this page describes
  • Conversion tracking wired to your construction CRM and project system (Buildertrend, JobTread, Houzz Pro), not to form fills
  • Server-side, first-party tagging so the signal survives the browser
  • Landing pages that answer the ad, one per intent
  • Monthly reporting against your own numbers, not the Google column
  • The search terms report worked every week, not quarterly

The first conversation is a read of what your account is actually reporting. No deck, and nothing to sign to get it.

  • Agency since 202210-person team
  • 300+ clients1,000+ projects
  • CertifiedGoogle Ads · GA4 · Meta