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PlaybookReal estate

Google Ads for real estate companies: the build order

Written for a broker or the agency's marketing lead. Keyword buckets, the negative list to load on day zero, the ad group structure, ad copy inside Google's character limits, and the weekly hour that keeps it honest — in the order you would actually build the account.

The auction
The portals outrank and outbid everyone on generic property terms, so the winnable inventory is seller intent, area-specific searches and valuation queries rather than 'houses for sale'.
The conversion
a booked valuation or a signed listing
Source of truth
your CRM and listing records
Costliest mistake
Buying buyer traffic when the business is won on listings. Buyer leads are plentiful, cheap and mostly already working with someone; a seller who books a valuation is the actual asset.
01

Decide what counts as a conversion before you spend anything

For real estate companies the conversion that matters is a booked valuation or a signed listing, and it lives in your CRM and listing records — not in the ad platform. Google can only optimize toward what you send it, so whatever you pick here decides what the algorithm spends the next ninety days chasing. Pick the wrong one and every later step in this playbook is executed perfectly in the wrong direction.

WHAT THE BIDDING ALGORITHM ACTUALLY LEARNS FROMSearchsomeone types the queryClickyou are charged hereForm or callwhat Google counts todayyour CRM and listing …where the money is decidedthe outcome, sent back as the conversionWithout the dashed returnGoogle optimizes toward step three and buys more form fills, cheaper —including every one that never becomes a booked valuation or a signed li…. It reportsthat as an improvement, because by its own measure it is one.
Google can only optimize toward what reaches it. Left as the solid path, it learns to buy form fills — including the ones that never become a booked valuation or a signed listing. The dashed return is the step that changes what the algorithm is chasing, and it is the one almost no account has.
  1. 01Write down the single event that means money: a booked valuation or a signed listing.
  2. 02Find where that event is recorded today. For most of this industry that is your CRM and listing records.
  3. 03Check whether that system can be joined back to a click — a GCLID field, an email, or a phone number captured at the form.
  4. 04If it cannot, fix that before you launch. An account optimizing toward form fills is optimizing toward the wrong thing the moment the form is easy to fill.
  5. 05Set the conversion action to the real one, and mark every softer action as secondary so it reports but does not bid.
02

Turn off the three defaults before you turn the campaign on

Google enables these on every new Search campaign, and none of them are keyword decisions — they are switches on the settings screen that decide where the money goes before a single keyword applies. Everything else in this playbook operates on whatever is left after they have taken their cut, so a reader who skips this step spends the rest of it optimizing a remainder.

YOUR DAILY BUDGET, BEFORE ANY KEYWORD APPLIESThe searches you meant to buySearch partnersOn by default. Ads run on sites that are not Google.Display expansionOn by default. Turns a Search campaign into a banner campaign.Presence or interestThe location default. Includes people merely interested in your area.Turn all three off before launch. You can always add them back once thecore is profitable and you can tell what they contributed on their own.
All three are enabled by default on a new Search campaign, and none of them are keyword decisions — they are switches on the settings screen. The proportions here are illustrative; the defaults are not.
SettingWhat Google defaults it toSet it to
Networks — search partnersIncluded. Your ads run on sites that are not Google.Off at launch. Add it back later, as its own campaign, when you can see what it contributed on its own.
Networks — display expansionIncluded. A Search campaign quietly starts buying banner placements.Off. Display is a different intent and a different campaign; mixing them makes both unreadable.
Locations — targetingPresence or interest — people merely interested in your area count.Presence only. Under Location options, choose people in or regularly in your targeted locations.
AudiencesObservation, which measures without restricting.Leave on observation deliberately, not by accident. If you meant to narrow, you have to switch the mode.
BiddingMaximize clicks, or a target set before any data exists.Maximize conversions on the real conversion action. A target set on day one is a guess the algorithm will honor.
03

Build the keyword list in four buckets, not one

One flat keyword list is why most accounts in this vertical cannot tell which half of the budget works. Sorting terms by the intent behind them means you can bid, write and judge each group on its own terms — a problem-aware search and a competitor search convert at rates that have nothing to do with each other, and averaging them hides both.

BucketTerms to build on
Commercial intentReady to buy. Highest CPC, highest conversion rate. Exact and phrase only.
  • sell my house fast [city]
  • free home valuation
  • estate agent fees [city]
  • list my property
Problem-awareSymptom searches, before they know what they need. Cheaper, longer to convert.
  • house not selling what to do
  • how much is my home worth
CompetitorPeople shopping you against someone specific. Low volume, high margin.
  • [portal] alternative
  • [agency] reviews
LocalProximity intent. Where most of the budget goes if you let it.
  • estate agent [suburb]
  • realtor near me [area]
04

Match types, and why exact has not meant exact since 2021

Exact match includes close variants — misspellings, plurals, reordered words, dropped function words. Phrase match now behaves roughly like the old broad-match-modified. Broad match reaches as far as Google judges useful, which with a good conversion signal is genuinely valuable and without one is an open tap. Start narrow, prove the signal, then widen — in that order, because widening is reversible and a mistrained bidding algorithm is not.

MATCH TYPEHOW WIDE IT REACHESExact[sell my house fast [ci…That search and close variants — plurals, misspellings, reordered words.Phrase"sell my house fast [ci…Anything carrying that meaning, including wordings you did not write.Broadsell my house fast [cit…no ceilingWhatever Google judges related. This is where the money goes missing.Also inside the broad lane, at the same cost per click: real estate agent jobs estate agent salary
Exact match has included close variants since 2021, so none of these are literal. The width is the point: everything the broad lane catches that you did not intend is paid for at auction prices, and the only thing standing in front of it is your negative list.
  1. 01Launch on exact and phrase only. You are buying data you can read, not volume.
  2. 02Give broad match its own campaign when you add it, so its spend and its search terms are separable from everything else.
  3. 03Keep 5 to 10 tightly themed keywords per ad group. When you want an eleventh, that is usually a signal to build another ad group instead.
  4. 04Do not add the same keyword in three match types in one ad group. Google picks by relevance, not by your match type ladder, and you are only making the report harder to read.
05

Load the negatives before the first click, not after the first invoice

Every vertical has a set of searches that look commercial and are not. In real estate companies those are job seekers, students, people looking for free help, and DIY researchers. Broad and phrase match will find all of them for you. Add this list at the account level on day zero — the first week of an unfiltered account is the most expensive week it will ever have.

Account-level negatives — paste into Shared library
  • real estate agent jobs
  • estate agent salary
  • how to become a realtor
  • real estate license
  • real estate course
  • real estate exam
  • zillow
  • rightmove
  • realtor com
  • for sale by owner
  • fsbo
  • sell my house myself
  • how to sell without an agent
  • free house valuation online
  • instant valuation tool
  • house price index
  • property tax calculator
  • mortgage calculator
  • first time buyer scheme
  • rent to own
  • rental listings
  • apartments for rent
  • room to rent
  • student accommodation
  • property management jobs
  • letting agent jobs
  • wikipedia
  • reddit
  • youtube
  • free
  • cheap
  • diy
  • course
  • salary
  • hiring
  • internship

06

One ad group per intent, and no more than you can write ads for

Ad groups exist so the ad can match the search. The moment a group holds two intents, the ad has to be vague enough to cover both, and vague ads lose the auction on relevance before budget ever enters the picture. Build these groups, each with its own ads and its own landing page.

WHAT TO BUILDSearch campaignbudget · location · schedule live hereSeller intent5–10 keywords, one intentits own responsive adits own landing pageValuation5–10 keywords, one intentits own responsive adits own landing pageArea-specific5–10 keywords, one intentits own responsive adits own landing pageWHAT MOST ACCOUNTS HAVEOne ad group — everything in itSeller intent · Valuation · Area-specific — 40 keywordsone ad that has to cover all of them, one page that answers none of them
Each ad group carries its own ad and its own landing page, so both can answer one search. Collapse them and the single ad has to speak to every intent at once — which is the same as speaking to none of them.
  1. AG01

    Seller intent

    The money ad group — bid hardest here

    • sell my house fast [city]
    • list my property [area]
  2. AG02

    Valuation

    Cheap entry to a seller conversation

    • free home valuation
    • how much is my home worth [city]
  3. AG03

    Area-specific

    Where portals are weakest

    • estate agent [suburb]
    • homes for sale [small area]
  4. AG04

    Landlord / letting

    Separate business, separate budget

    • letting agent [city]
    • property management [area]
07

Responsive search ads that the landing page can actually back up

Google rewards assets that match the search and the page behind it. It penalizes — and increasingly disapproves — copy that promises something the page does not deliver. Every line below is written to be provable on arrival. Character counts are shown because assets over the limit are rejected at upload, which is where most copied-from-a-blog ad copy dies.

Headlines · max 30 characters
  • Free Valuation in 24 Hours26/30
  • Sold in 28 Days on Average26/30
  • No Sale, No Fee15/30
  • [Suburb] Is What We Sell24/30
Descriptions · max 90 characters
  • Book a valuation with an agent who sells in your street. No fee unless we sell.79/90
  • We publish our real sold prices and times. Ask us what your street is actually achieving.89/90
08

Why the advertiser bidding the most is often third

Position is not bought, it is earned and then paid for. Google ranks you on your bid multiplied by how good it expects your ad and landing page to be, plus your assets — so a relevant advertiser at half the bid outranks a vague one, and then pays less per click at the same position. This is the mechanism underneath everything above: tight ad groups and honest ad copy are not tidiness, they are the discount.

BIDAD QUALITYAD RANKPOSITION SHOWNAdvertiser A$4.00×9/10361st — top of pageAdvertiser B$6.00×5/10302ndAdvertiser C$9.00×3/10273rdYou then pay roughly the rank below you ÷ your quality — so quality discounts the click as well as winning it.
Ad Rank is your bid multiplied by how good Google expects your ad and landing page to be. Advertiser C bids more than twice what A bids and still shows third. The arithmetic is illustrative — the ratio is the point, not the dollar figures.
  1. 01Read Quality Score as a diagnostic, not a target. The 1 to 10 number is not what runs the auction; the three components underneath it tell you which of ad copy, keyword grouping or landing page is dragging.
  2. 02Ad relevance low? The ad group holds more than one intent. Split it.
  3. 03Landing page experience low? The page is not answering the search — usually because one page is serving every ad group.
  4. 04Expected CTR low? Your ad is not the one being clicked. Rewrite the headlines against the actual search terms, not against the keyword.
09

Bidding, and the point at which you are allowed to change it

Maximize Conversions on booked valuations. Feed listing outcomes back from the CRM before trying tCPA, or you will optimize toward valuations nobody turns into instructions. Smart bidding is a data problem before it is a strategy problem: with thin or wrong conversion data it will confidently optimize toward noise, and it does that faster than a manual account can lose money.

10

What to judge, and when you are allowed to judge it

Most accounts are killed or rescued on evidence that could not have meant anything yet. The bidding algorithm is fitting a model, and a model fitted on two weeks of data is fitted on noise. This is the shortest honest schedule: what to look at each stretch, and — more usefully — what to ignore.

  1. 01Weeks 1–2 — watch search terms and nothing else. Add negatives daily. Cost per conversion at this stage is not a number, it is a rumor.
  2. 02Weeks 3–4 — the first real read on which ad groups get impressions. Pause nothing on conversion volume yet; fix relevance where the ad and the query disagree.
  3. 03Weeks 5–8 — conversion data starts to mean something. If you are near thirty conversions in thirty days, a target becomes an option. If you are not, the answer is a narrower footprint, not a lower target.
  4. 04Weeks 9–12 — the first period worth judging on cost per outcome. Compare against your own system, not the Google column, and expect the two to disagree.
  5. 05Only now: consider broad match, Performance Max, or a second market. Each of them needs the signal you spent the quarter building.
11

The weekly hour that decides whether this works

An account left alone drifts toward the cheapest clicks it can find, because that is what the system is built to do when nobody corrects it. This is the shortest routine that keeps it honest. It takes about an hour and it is the difference between an account that compounds and one that plateaus at month three.

  1. 01Search terms — rental and jobs queries flood seller ad groups
  2. 02Valuation-to-instruction rate by campaign
  3. 03Call answer rate; sellers ring once
  4. 04Area ad groups vs portal-dominated generic ones

When Google Ads is the wrong answer here

Three situations where running this playbook will lose money. Read them before you fund the account, not after.

  • You cannot yet record a booked valuation or a signed listing against the click that caused it. Run the account blind and you will spend three months teaching Google to buy the wrong outcome — fix the measurement first, it is cheaper.
  • You do not have the capacity to serve what the campaign brings in. Paid search turns on demand faster than most real estate companies can staff for it, and a lead you answer four days late costs the same as one you close.
  • Your budget cannot sustain thirty conversions a month in this auction. Below that, smart bidding never leaves the learning phase and you are paying auction prices for a sample size that cannot teach you anything.

Questions this raises

How much should I budget to start?
Enough to buy roughly thirty conversions a month at your vertical's cost per click, and enough runway to spend it for three months. Anything less and you are funding a test that cannot reach significance. Work backwards from your own numbers rather than from a figure in an article.
Should I use Performance Max instead of Search?
Not first. Performance Max needs a working conversion signal to be worth anything, and it will not tell you which of its channels spent your money. Get Search profitable on the real conversion, then let PMax expand on top of a signal you trust.
Why does my current agency's report look better than your CRM and listing records?
Because the ad platform counts what it can see, on its own attribution window, and it credits itself generously. Your own system counts what actually happened. When those two numbers disagree, the second one is the one you bank. Reconciling them is the single highest-leverage thing most accounts have never done.
Can I run this without server-side tracking?
You can start. You will lose signal as browsers keep shortening cookie lifetimes and blocking third-party requests, and the loss is not evenly spread — it hits the conversions that take longest to close, which in real estate companies are the valuable ones. First-party server-side tagging is how you keep sending Google the outcome instead of the click.
How long before I know whether it works?
Three months, honestly measured. The first month buys data, the second corrects for it, and the third is the first one worth judging. Anyone promising a verdict in three weeks is reading noise.
If you would rather not run it yourself

We build the tracking underneath this, and run the account on top of it.

Everything above assumes the conversion you optimize toward is the real one. That is the part most accounts get wrong, and it is the part we fix first. Bring your account and we will tell you what it is actually reporting — before anyone talks about budget.