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Welding and fabricationIndustry solution

Conversion tracking for welding and fabrication, measured in accepted quotes

A fabrication shop cannot quote anything without drawings, dimensions and material, which means most enquiries are not yet quotable and chasing them is unpaid estimating work. Beyond that, the business is really two: one-off custom jobs that arrive constantly and production runs from a manufacturer that repeat monthly for years. The second is worth vastly more and is won once, so counting every job as a conversion buries the distinction entirely.

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Getting and tracking leads for machine shops and fabricators

Where a welding and fabrication shop's work comes from, and which enquiries are quotable

A fabrication shop's leads come from Search ads, the Business Profile, referrals from contractors and manufacturers, and marketplaces, and they split three ways: mobile welding repairs, ornamental gates and railings, and production work for businesses. Count an enquiry when it arrives with enough detail to quote or books a mobile repair, and record which of the three it is.

Owners say: 'The phone rings for trailer hitches and broken gates, the forms ask for a price with no measurements, and our best customer found us through a contractor.' A mobile welding call wants a truck today. A railing or gate buyer sends photos and wants a drawing. A manufacturer sends a print and wants a price on a run. Google Ads counts all three as the same conversion, a quote request with no dimensions counts exactly like one with a drawing attached, and the production account that orders every month is credited, if at all, to its first click.

The ten-minute check: take last quarter's enquiries from your inbox and your QuickBooks or Jobber estimates and sort them into quotable on arrival, needed a site visit or drawings, and never quotable. Then mark which became accepted quotes and which were mobile repairs paid on the spot. Put that next to Google Ads conversions. If the account counts every form and short call, it is learning from the enquiries that cost estimating time and never paid.

Fixed looks like this: quotable enquiries counted, with photos or drawings attached through the form, accepted quotes sent back to Google Ads with their value and tagged repair, ornamental or production, and repeat orders from a production account reported as retained work rather than new ad wins. The free audit starts from that sorted quarter.

Where the leads come from

Google Search adsMobile welding, custom gates and railings, and metal fabrication searchesSeparate campaigns for urgent repair and planned fabrication; accepted quotes imported with value.
Business ProfileShop location, photos of finished work and calls from contractorsMetal fabricator or Welder as the primary category; track profile calls on their own.
Contractor and manufacturer referralsGCs, builders and local manufacturers who send repeat workRecord as accounts with their own source; no ad touched them.
Meta and InstagramPhotos of gates, railings and custom piecesMeasured on quotable enquiries, not on messages that only ask 'how much'.
NextdoorNeighbors asking for a welder for a gate or a trailerTrack as its own source; small jobs, but close by and quick.
Thumbtack, AngiSmall repair requests shared with other weldersUsually repair-sized; compare accepted quotes per request from your own records.

Which calls count

Count it when
Count the call when the caller describes metalwork you do, at a location you serve, and either books a mobile repair or agrees to send photos, measurements or drawings for a quote.
Minimum duration
A starting threshold of around a minute for mobile repairs, where the caller says what broke and where it is; fabrication enquiries are better judged by whether drawings arrive.
After hours
Mobile welding gets evening and weekend calls from farms, trailers and job sites. Run ads after hours only if a welder can actually go; fabrication enquiries can wait for the morning.

Where each lead should land

Search ad call or form
Estimate in Jobber or QuickBooks with the click ID or tracked call and a repair, ornamental or production tag. Joist estimates have no source field, so keep it on the customer record.
Contractor or manufacturer referral
Customer account with the referrer as source, so repeat orders are never credited to ads.
Business Profile call
Estimate with lead source Google Business Profile.
Drawing or photo request
Estimate opened from the website form with the attachments, so the click ID travels with the drawing instead of being lost in a separate email.

Welding and fabrication · what breaks

What welding and fabrication shops usually run into

  1. 01

    Enquiries with no drawings

    Not quotable, and chasing the details is unpaid estimating time.

  2. 02

    One-off and production work pooled

    A repeat account outweighs a year of custom jobs.

  3. 03

    Repeat orders inheriting the first click

    One production customer makes a single ad look impossible to beat.

Welding and fabrication · the fix

What changes — Welding and fabrication

  • Accepted quotes as the conversion

    At quoted value, tagged one-off or production.

  • New production accounts valued over the relationship

    Not job by job.

  • Un-quotable enquiries counted as a cost

    Because each consumes estimator time.

Welding and fabrication · architecture

The conversion map for welding and fabrication shops

Five events across two businesses with very different economics.

  1. 1

    Enquiry

    Often lacking the drawings needed to price anything.

  2. 2

    Drawings and specification obtained

    The real qualification step.

  3. 3

    Quote issued

    Estimator time already spent.

  4. 4

    Quote accepted

  5. 5

    Repeat production orders

    Retention, and where the margin compounds.

Welding and fabrication · diagnose

Where welding and fabrication shops tracking usually breaks

  1. 01

    Un-quotable enquiries counted as leads

    They look like pipeline and are estimator hours.

  2. 02

    Repeat orders credited to the first click

    Destroys any cost-per-acquisition figure.

  3. 03

    Material price volatility

    Quotes have short validity; an accepted quote weeks later may be repriced.

  4. 04

    Shop capacity as the real limit

    A full shop cannot take production work that a one-off filled.

Welding and fabrication · prove

How the work is proven — Welding and fabrication

Source of truth

The quoting system — accepted quotes by date, at quoted value, tagged by work type

  • Accepted quotes reconciled per job against what each platform reports.
  • First orders and repeats reported apart.
  • Work type present on every conversion.
  • Un-quotable enquiries counted as a cost.

Welding and fabrication · free audit

What we check in the free audit

  • Un-quotable enquiries counted as leads
  • Repeat orders credited to the first click
  • Material price volatility
  • Shop capacity as the real limit

Checked against

The quoting system — accepted quotes by date, at quoted value, tagged by work type

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Welding and fabrication · when not to buy

What lands in your monthly report — Welding and fabrication

One page a month, in language you can put in front of a shop owner.

  • Accepted quotes and value by campaign, split one-off and production.
  • New production accounts, valued over the relationship.
  • Enquiry-to-quotable rate by campaign.
  • Cost per accepted quote next to cost per enquiry.

Welding and fabrication · what we deliver

The flow we build — Welding and fabrication

  • Click identifier captured and persisted

    Through a quoting cycle that requires back-and-forth for drawings.

  • Carried into the quoting system on the account

    So repeat work resolves to the original source.

  • Accepted quote fires the conversion

    At quoted value, with the work type.

  • Repeat orders reported as retention

    Never as new acquisition.

Written guarantee

95%+ tracking accuracy

Measured against The quoting system — accepted quotes by date, at quoted value, tagged by work type. Miss it and we keep working at no cost.

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FAQ

Welding and fabrication questions, answered

Not as acquisition. Report the first accepted quote from an account as acquisition and everything after it as retained revenue, or one click ends up credited with years of monthly orders.

Free · 30 min

Win production accounts, not just one-off jobs

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