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Home servicesIndustry solution

Conversion tracking for home service businesses, measured in completed jobs

Home services share a shape regardless of trade: a mobile searcher, a phone call, a visit, and an invoice days or weeks later. Almost every account is set up to measure the first click and the form submission, which are the two least predictive things in that sequence. The standard that works is calls tracked and attributed, jobs sourced from field service software, and invoice value uploaded so bidding optimizes toward revenue rather than enquiry count.

Free30 minutesNo obligation

Home services · what breaks

What home service businesses usually run into

  1. 01

    Enquiry count optimized instead of revenue

    The two rank channels differently.

  2. 02

    Calls the dominant channel and untracked

    Especially on mobile.

  3. 03

    Field service software disconnected from ads

    The outcome data exists and never moves.

Home services · the fix

What changes — Home services

  • Completed jobs as the conversion

    With real invoice value.

  • Calls attributed to campaigns

    Including mobile click-to-call.

  • Repeat customers excluded from paid

    So campaigns aren't credited for existing relationships.

Home services · architecture

The conversion map for home service businesses

Four stages that look the same across trades, and one distinction — new versus repeat — that changes the economics.

  1. 1

    Enquiry (call or form)

    Call tracking plus browser-side events, including the tel: link.

  2. 2

    Job booked

    Server-side from field service software.

  3. 3

    Job completed

    The conversion worth bidding on.

  4. 4

    Invoice value

    Real revenue per job.

  5. 5

    New versus repeat

    Repeat customers shouldn't be credited to paid campaigns.

Home services · diagnose

Where home service businesses tracking usually breaks

  1. 01

    tel: links firing no event

    Mobile is most of the traffic and the tap goes unrecorded.

  2. 02

    Flat conversion values

    Job values in home services span an order of magnitude.

  3. 03

    Repeat customers credited to ads

    Inflating every campaign they touch.

  4. 04

    Field service data never connected

    The outcome exists in the software and never reaches the platforms.

Home services · prove

How the work is proven — Home services

Source of truth

your field service software's completed jobs and invoices

  • Click-to-call events confirmed on a real mobile device.
  • Number insertion confirmed on every template.
  • Click ID present on a live job record.
  • Completed jobs and invoice values reconciled for a closed month.

Home services · free audit

What we check in the free audit

  • tel: links firing no event
  • Flat conversion values
  • Repeat customers credited to ads
  • Field service data never connected

Checked against

your field service software's completed jobs and invoices

Get my free conversion tracking audit

Free30 minutesNo obligation

Home services · when not to buy

What lands in your monthly report — Home services

  • Enquiries, booked jobs and completed jobs for the month, by channel.
  • Cost per completed job and revenue by channel, from invoices.
  • New versus repeat customers, separated.
  • Calls versus forms, and the conversion rate of each.

Home services · what we deliver

The flow we build — Home services

  • Call tracking plus click-to-call events

    Both, on every template.

  • Click ID written to the job record

    At the enquiry.

  • Field service software as the source of truth

    ServiceTitan, Housecall Pro, Jobber and the rest expose this.

  • Invoice value uploaded per completed job

    Offline conversion import.

Written guarantee

95%+ tracking accuracy

Measured against your field service software's completed jobs and invoices. Miss it and we keep working at no cost.

Get my free conversion tracking audit

From $400 · See packages

FAQ

Home services questions, answered

Any that expose an API or webhook — ServiceTitan, Housecall Pro, Jobber, ServiceM8 and most others. That's the only requirement.

Free · 30 min

Measure completed jobs, not enquiries

Free30 minutesNo obligation