Conversion tracking for home service businesses, measured in completed jobs
Home services share a shape regardless of trade: a mobile searcher, a phone call, a visit, and an invoice days or weeks later. Almost every account is set up to measure the first click and the form submission, which are the two least predictive things in that sequence. The standard that works is calls tracked and attributed, jobs sourced from field service software, and invoice value uploaded so bidding optimizes toward revenue rather than enquiry count.
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Home services · what breaks
What home service businesses usually run into
- 01
Enquiry count optimized instead of revenue
The two rank channels differently.
- 02
Calls the dominant channel and untracked
Especially on mobile.
- 03
Field service software disconnected from ads
The outcome data exists and never moves.
Home services · the fix
What changes — Home services
Completed jobs as the conversion
With real invoice value.
Calls attributed to campaigns
Including mobile click-to-call.
Repeat customers excluded from paid
So campaigns aren't credited for existing relationships.
Home services · architecture
The conversion map for home service businesses
Four stages that look the same across trades, and one distinction — new versus repeat — that changes the economics.
- 1
Enquiry (call or form)
Call tracking plus browser-side events, including the tel: link.
- 2
Job booked
Server-side from field service software.
- 3
Job completed
The conversion worth bidding on.
- 4
Invoice value
Real revenue per job.
- 5
New versus repeat
Repeat customers shouldn't be credited to paid campaigns.
Home services · diagnose
Where home service businesses tracking usually breaks
- 01
tel: links firing no event
Mobile is most of the traffic and the tap goes unrecorded.
- 02
Flat conversion values
Job values in home services span an order of magnitude.
- 03
Repeat customers credited to ads
Inflating every campaign they touch.
- 04
Field service data never connected
The outcome exists in the software and never reaches the platforms.
Home services · prove
How the work is proven — Home services
Source of truth
your field service software's completed jobs and invoices
- Click-to-call events confirmed on a real mobile device.
- Number insertion confirmed on every template.
- Click ID present on a live job record.
- Completed jobs and invoice values reconciled for a closed month.
Home services · free audit
What we check in the free audit
- tel: links firing no event
- Flat conversion values
- Repeat customers credited to ads
- Field service data never connected
Checked against
your field service software's completed jobs and invoices
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Home services · when not to buy
What lands in your monthly report — Home services
- Enquiries, booked jobs and completed jobs for the month, by channel.
- Cost per completed job and revenue by channel, from invoices.
- New versus repeat customers, separated.
- Calls versus forms, and the conversion rate of each.
Home services · what we deliver
The flow we build — Home services
Call tracking plus click-to-call events
Both, on every template.
Click ID written to the job record
At the enquiry.
Field service software as the source of truth
ServiceTitan, Housecall Pro, Jobber and the rest expose this.
Invoice value uploaded per completed job
Offline conversion import.
Written guarantee
95%+ tracking accuracy
Measured against your field service software's completed jobs and invoices. Miss it and we keep working at no cost.
From $400 · See packages
FAQ
Home services questions, answered
Any that expose an API or webhook — ServiceTitan, Housecall Pro, Jobber, ServiceM8 and most others. That's the only requirement.
Not in paid performance. Track them, report them separately, and don't let campaigns take credit for customers you already had.
Then a monthly export with job value and the lead reference works. Less automated, same result.
In home services it's usually the single largest untracked conversion path. Mobile searchers tap the number; they don't fill in forms.
More on Home services
- Google Ads · Home servicesGoogle Ads conversion tracking for home service businesses
- Meta · Home servicesMeta Ads conversion tracking for home service businesses
- TikTok · Home servicesTikTok Ads conversion tracking for home service businesses
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Free · 30 min
Measure completed jobs, not enquiries
Free30 minutesNo obligation
