Server-side tracking for Kajabi
Kajabi exposes webhooks for purchases and payments, and that's the whole server-side story here: send each payment as it clears rather than modelling the plan at checkout. The click ID has to be stored against the member at purchase, because installment four has no session to read a cookie from.
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Kajabi server-side · what breaks
What goes wrong on Kajabi
- 01
Full plan value counted at checkout
Reporting revenue that depends on installments that haven't happened.
- 02
Installments and renewals invisible
No browser, no event.
- 03
Failed payments never reported
Common on payment plans, and it makes reported revenue drift upward.
- 04
Limited tag injection
Kajabi decides where your code can run.
Kajabi server-side · the fix
What changes — Kajabi server-side
Each payment counted as it clears
First and subsequent.
Click ID stored against the member
So installments stay attributable.
Failures and refunds reversed
So the total stays honest.
Kajabi server-side · architecture
What Kajabi exposes to a server container
The webhook is the entire point of going server-side on Kajabi.
- 1
Payment events from Kajabi webhooks
One per charge, as it clears.
- 2
Click ID on the member record
Captured at the offer page, stored, referenced by every later payment.
- 3
Per-payment values
Rather than a plan total at checkout.
- 4
Failed payments and refunds as reversals
The step nobody builds.
- 5
Container on your own subdomain
Receiving both browser and webhook events.
Kajabi server-side · diagnose
Where Kajabi tracking breaks, in diagnostic order
Each check rules out a class of cause, so by the last one there is usually a single explanation standing.
- 01
Compare Kajabi collected revenue to platform revenue
For a closed month.
- 02
Check what value the checkout sends
Plan total or amount charged.
- 03
Confirm which webhooks are subscribed
Usually none.
- 04
Check whether a click ID reaches the member record
Determines renewal attribution.
- 05
Look at the payment plan default rate
It sizes the overstatement.
Kajabi server-side · prove
The QA evidence — Kajabi server-side
Run on Kajabi specifically, on a live conversion rather than in preview mode.
Source of truth
your Kajabi payment records
- Each payment confirmed arriving as its own event.
- Click ID present on a live member record.
- Values confirmed as amounts charged rather than plan totals.
- Collected revenue reconciled against Kajabi for a closed month.
- A real refund tested and confirmed reversing.
- Reconciled over a fully closed window, matched per record rather than on totals.
- Re-checked 30 days later, and after any platform update.
Kajabi server-side · free audit
What we check in the free audit
- Compare Kajabi collected revenue to platform revenue
- Check what value the checkout sends
- Confirm which webhooks are subscribed
- Check whether a click ID reaches the member record
- Look at the payment plan default rate
Checked against
your Kajabi payment records
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Kajabi server-side · when not to buy
When you don't need this on Kajabi
Worth reading before you buy anything, from us or anyone.
- If you sell only one-time products with no payment plans or memberships, Kajabi's checkout event is the whole story and none of this applies.
- If your reported revenue already matches Kajabi's collected revenue, nothing here needs fixing.
- Changing the checkout to send the amount charged rather than the plan total is a small change with most of the benefit. Do that first.
- The webhook work needs somewhere to receive it. If you have no infrastructure and no appetite for it, that's a real constraint worth admitting early.
Kajabi server-side · what we deliver
What the server-side build gives you on Kajabi
Container on your own subdomain
Your domain, your certificate, hosting in an account you control.
Money events from Kajabi payments
Kajabi's purchase and payment webhooks, which fire per charge with no browser involved.
Deduplicated at every destination
On a shared event ID, verified before any existing path is removed.
Consent enforced before dispatch
A denied destination receives nothing, verified by capture rather than configuration.
Written guarantee
95%+ tracking accuracy
Measured against your Kajabi payment records. Miss it and we keep working at no cost.
Pricing
Pick the package that fits your ad spend
Browser-side starter
$400One-time fee · lifetime ownership
Repairs and verifies the browser-side setup you already have, on a live conversion. Honest about its ceiling on this platform.
- Root cause fixed, not worked around
- Verified on a live conversion
- Reconciled against your own records
- Written handover
1st-party server-side
Recommended$800One-time fee · most popular
Money events sent from your own records through a first-party container on your subdomain, so the browser can no longer lose them.
- First-party server container on your own subdomain
- Money events from your records, not the browser
- Deduplicated on a shared event ID at every destination
- First-party cookies beyond Safari's 7-day cap
- 95%+ accuracy and 8+ Meta EMQ, guaranteed in writing
Full 1st-party stack
$1,800One-time fee · lifetime ownership
Every paid channel server-side plus the offline loop, with monitoring so the next break surfaces in days.
- Everything in 1st-party server-side
- Pinterest, Snapchat, Reddit and LinkedIn CAPI
- CRM and offline conversion loop
- Refunds and cancellations corrected wherever each platform allows it
- Monitoring on every destination
FAQ
Kajabi server-side questions, answered
It's the only way to see installments and renewals at all. There's no browser on a background charge.
The member record. Captured on the offer page, stored, referenced by every subsequent payment event.
The Kajabi payment ID — unique per charge, available on the webhook.
Somewhere to receive the webhook, yes. That's the honest prerequisite.
Free · 30 min
Move Kajabi events off the browser
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